Parts of Pipex's POP3 email system went down yesterday and as of this morning does not appear to be fixed yet. This morning I logged onto to their website and found a link I hadn't seen before "To see if there are any problems with the Pipex Service, please click on this link.", sounds useful... Unfortunately clicking on the link only brings up a 404 - "Not Found - The requested URL /service-status/ was not found on this server."
Pipex as on the ball as ever it would appear.
I'm amazed no-one else has picked up on this... Pipex (AKA Tiscali) are beyond a disgrace. No POP3 mail for the last day, no announcements, no response from customer service. I urge anyone who's having this appalling treatment to kick up the biggest stink about this.
ReplyDeleteI won't even start on how shocking their 'web site' is - info that's years out of date, broken links and more... it's beyond belief. but none of that matters as long as I can access my email... and I can't even do that.
Cheers Pipex, you're an embarrassment.
Take a look at the "EMAIL not working" thread at http://bbs.adslguide.org.uk/postlist.php?Cat=&Board=pipex and see if that helps you.
ReplyDeleteIf it does - tell anyone else you know on PIPEX!
Mark
Brilliant - it does work. No thanks to Pipex, though.
ReplyDeleteThanks so much Mark. I was on the phone to Tiscali's PR and Comms Director this morning, giving them my friendly opinion that their brand value is diminishing on a daily basis thanks to fiascos like this.
Needless to say she didn't even know there was an issue affecting a massive number of customers...