Jobsworth award of the month

Apparently

"With his son Danny serving on the front line in Afghanistan, Darren Smith was glad to take advantage of the Royal Mail's offer of free postage for parcels to soldiers.

He sent off a package containing books, toothpaste, biscuits and sweets, along with two Remembrance Day poppies to remind Danny how much his family cared.

A week later, however, he received a letter saying it could not be dispatched because it was 0.192 of a gram over the 2kg limit - the equivalent of a feather and less than the weight of the two 1gram poppies."

0.192 of a gramme, are the scales even that accurate? Why do Post Office scales have to be accurate to less than a gramme? To the nearest gramme that parcel weighed 2kg, end of story.


"A Royal Mail spokesman said: 'All parcels being sent to troops under the free postal service must meet strict weight guidelines which are laid down by BFPO. Parcels must weigh no more than 2kg."

2kg with a margin for error of what? This was overweight by under 0.01%, whoever the sub postmaster was needs a serious talking to.


"'Unfortunately, due to human error, this parcel was accepted when it was over the allowed weight. As soon as the sub postmaster realised the mistake-they apologised to the customer for any inconvenience caused.'"

Oh sorry, the sub postmaster was in the right and he did apologise to the soldier's father.

I would be most interested to know some more about this sub postmaster, jobsworth or axe to grind?