''There was this constant air of menace. At one stage a message was posted on the BA cabin crew internet forum that ''named and shamed'' the pilots who had volunteered to retrain so that they could work as cabin crew during a strike.
Several were warned to be careful of the food cabin crew served when they returned to work. A lot of them were totally freaked out by that. This is a highly unionised business.
If you don't do as the union says you are ostracised. And that isn't easy in a job that so depends on team work – on-board and off the plane.
"Being abroad, sometimes for several days if you are waiting to work on a return flight, you are cooped up with your colleagues. '
Those big brave union bullies -
'Inside Heathrow, she says, menace and unease are everywhere. When BA suggests a new service Unite generally instructs its members to ignore it.
"Ridiculous things,'' Suzy says. "We were asked to distribute hot towels on short haul. Unite said no. We got on board and everyone was in a state. "
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